Complaint Review: Penbrook Productions Company

I applied for the Certification Program from Angela Penbrook, a Penbrook Production Company, which stated I would have the program within 5 minutes of enrolling for the Program which cost me $197.00.

I received an order confirmation email stating that I would be receiving a Welcome email with my user name and password to get started. I never received this email.

I am trying to get my money back as they stated there was a 3 month "Try it or it's free" guarantee.

Linda
Forked River, New Jersey
U.S.A.