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  • Report:  #782709

Complaint Review: Penn Foster

Penn Foster Penn Foster College, Penn Foster Career School, Penn Foster Online Waste of money, misleading Internet

  • Reported By:
    Anonymous — Pennsylvania United States of America
  • Submitted:
    Thu, September 29, 2011
  • Updated:
    Wed, August 22, 2012

Certified Personal Trainer Course: Don't take this course unless you are prepared to learn medical terminology and in depth A & P! I didn't think you would have to know SO much medical stuff just to be a personal trainer! ALSO FOR THE SCHOOL IN GENERAL: They are all well and good until you go to drop out! I only finished 3 tests and I got a refund of 1/4 of what I had paid into it! It is a complete rip off!!!! Find a better school! Also, the books seem cheap and crappy, they probably spent $10 on the whole course and charge you almost $800. And I would be surprised if I had finished this course and actually got hired because no one has even heard of them and employers are always hesitant to hire someone who did everything online and has no hands-on training! Do yourself a favor and steer clear!!!! (Also, I wouldn't trust any "good" reviews of this school. They are probably just people who work for the school trying to make you think it is better than it is. IMHO).

1 Updates & Rebuttals


Penn Foster

Scranton,
Pennsylvania,
United States of America

How can I help

#2UPDATE Employee

Wed, August 22, 2012

I'm sorry to hear you did not enjoy the Certified Personal Trainer program. It is in fact a very in dept course and enables you to take a certification exam to become a certified personal trainer. This is included in the cost of the tuition. The program course outline on our website describes all the courses
http://www.pennfoster.edu/fitness/ProgramOutline.html

Your enrollment agreement which you signed when you enrolled explains in detail the time limits for tuition reimbursements. Just like any other brick and mortar school you will not be refunded fees and depending on how far you progressed in the program you will get a % of tuition refunded to you. (If you have paid up to that point) 

If you would kindly contact me directly I would be happy to connect you with a customer service manager and perhaps we can reduce the total amount of fees you have to pay. 
I can also assure you as social media manager we do not post fake positive reviews. We have been offering distance education for over 100 years, have graduated 13,000,000 students and currently have over 150,000 active students worldwide. I'm sure that our positive reviews come from those students. 

Best regards,

Erin Connors
 erin.connors@pennfoster.edu

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