Penn Warranty Corp, Continued to remove money from my bank card after services had been cancelled Wilkes-Barre , Pennsylvania
Scam says payments would stop automatically after policy is cancelled (Big Lie). Got charged once but twice! Looking to be included in any class action suit against this company!
1 Updates & Rebuttals
Customer Service
Wilkes Barre,Pennsylvania,
United States of America
Customer Refund
#2UPDATE Employee
Mon, July 12, 2010
Dear Consumer,
Our policy is to immediately stop charging a consumer for their Genesis contract once we have received a written request from the customer. This may be done via fax, email, or postal service. We cannot cancel a Genesis contract without a written verifcation from the customer. We will be happy to refund you any charges that were made after a written cancellation request was received.
Sincerely,
Customer Service
Customer.service@pennwarrantycorp.com