Complaint Review: Penny lane cocker spaniels wisconsin

Dear Pat, this will be long as I am hoping to jog your memory.

Not surprising you have changed your kennel name again because you do have something to hide. You do know who Amery was as he was my beloved strawberry blonde boy from you. My name is Tammy. I lost him at 14 months from PRA / rod degeneration? (it was recommended by 2 vets, Animal health center and Dr Collins from EVS which now he has since moved) that the humane thing was to put him to sleep since removing both eyes and keeping him around was only for my benefit and since he went blind so quick he couldnt handle it) and yes you did get the documentation when I picked up my replacement puppy Alexander Magnus aka Alex.

You did not let me pick my replacement puppy as there was a group of tri colored cocker puppies getting their pictures taken, that I was informed they were taken. You showed me a 1 year old adult black male that was returned to you as he had gotten food aggressive. One buff male that was returned to you at the age about 4-5 months that at the time I was told his previous owner lost her job, two other puppies that you picked out that werent weaned yet. After being at your house for the second time, The second time I was there looking at some puppies that you discounted because they had scaring on their eye from cherry eye repairs, One was a very pretty sable and the other a blonde with green eyes but at that time decided Amery was so well trained that adding another might not be good.

Since I wasnt getting a real warm and understanding feeling from you I decided that if I was going to get a replacement puppy I better pick one that was ready so that left me with the two returned dogs. One week later I received an email that had manyemail addresseson it to my work which I only emailed you once on and it had an attachment of the tri colored puppies and to give you a call as these puppies will go fast. When I emailed you, you stately the picture was sent by mistake and I wouldn't have give Alex back but really liked one of the tri colored puppies.

Anyways after two of week of Alex not laying down, he was pacing the floor non stop, freaked when he was in crate. It was suggested by the dog trainer at the club to contact the breeder (you) and get a better idea in why. I called you I was finally informed that his previous owner worked two jobs and he was crated 22 hours a day. Once I was told the truth the great trainers and a behaviorist helped me come up with a plan to fix this boy and I purchased on X pen, which then he adjusted to that much better. One week later he had a cherry eye (I know common but it is genetic), had the surgery to repair along with neutering and the one dew claw that was left on his front paw.

About month later the other eye developed a cherry eye this one was worse so we had surgery on this one as well. His behavior was getting better and the re check on his eye were looking good. Then I noticed something odd again with his eye and found out he had a lens luxation, which he had to go in for surgery for this. All went well and seemed as if he was able to see just fine. About month later the other eye had the same issue and was scheduled for surgery the next morning. I went to the store to get a few things before taking him to his surgery figuring I would be able to keep an eye on him when he came home. He was lying in his dog looking very peaceful, when I opened the door he didnt move.

I knelt down by him and found out that he had passed away. I contacted my vet and told him, he strongly felt that there was a lot more going on then we knew. I was devastated. I had called you when we were facing his third surgery and hoped maybe you would help with something was told by you that these are not dolls on a self and I need to get over it and it was my responsibility as an owner. When I lost Alex I called you about a week later after I could stop crying for more then a few minutes, to do my part as an owner so hopefully as a good breeder you claim to be, would have the parents fixed and all other related offspring also fixed unless you were able to test for these things and be sure those dogs were not carriers. Since I am not and will not be a breeder I dont all of these things but did my part to inform you and I also mailed all of the documentation to your house for all the surgeries done and other expenses that were incurred for your knowledge. I never heard any thing back from you. When I hung up with you, you never said I am sorry, You never asked what you could do. You just didnt care but anyone but you.

So no more claims that you dont know who I am and never received this stuff. I have since moved but cringe at every ad I see of your ads which happens to be many. Yes I have contacted everyone I could think of to report you. Puppyfind said my report was too old to leave my review on it which I am sure is because you pay for their service, I contacted AKC and they informed I wasnt the first but that it was a matter for Wisconsin, I contacted Wisconsin but since they are in the works for this puppy mill bill I have been put on hold. Lucky for you, you have found loop holes like farming out your breeder dogs to your partners and other puppy buyers, which is why you have had genetic issues.

Maybe you were ill when this all happened but a responsible breeder wouldnt have kept breeding until they were healthy and would have found caregivers to help with the horses, you may not have any now but two out of the times I was there you had dead young horses that need removal. I have contacted Jefferson humane society as well as was informed they know your name all too well but until Wisconsin gets their act together and maybe adds a lemon clause or something you will continue to produce un healthy animals.

So yes you do have a health guarantee which will only allow replacements never money back unless you have since changed your contract but I doubt it because that was the one thing that protected you as I didnt want a second replacement. I paid over $900 for Amery and took him to classes and he was two weeks away from his CGC then he went blind at 14 months, fed him high quality food, he went every where with me, even for my hair cuts, he was a joy. Got Alex as a replacement so free but I paid for your poor breeding practices and he suffered as well. I paid well over a thousand in just medical bills for Alex and to just have him die at 10 months was devastating. Thesewere my babies as I cant have any. They were welcomed to every family get together, they were my life, my heart and soul and to you they were just another sale.

NO worries I have already contacted Dr Collins to see if they can relocate Alex and Amerys files since they have moved it might take a bit to see if it was achieved at EVS or in their achieved files with them. I will also contact Animal Health center as well for copies of both their files as well. You will recieve them AGAIN, not that itmatters to youas you never said you were sorry for their pain and suffering but also my loss and everyoneelses that these two wonderful boys had touched their lives. My neices still think of them when they see another cocker and wonder why no one cares that you have done this to many people.

All I wanted was I am sorry and for you to do something even just to offer to do something instead you just hung up. I haven't tried to contact you on the phone recently because I feel I can't trust you anymore and since your contract only allows replacements and after having lost two of your puppies in less then 2 years I think that would have been silly.

My neices are the ones that keep saying don't give up on the boys. Someday they pray that you will change, you won't breed sick puppies anymore, Maybe you will get them fixed before they are placed, maybe you will only breed when you have a waiting list vs 2 -3 litters listed every month but just maybe you will get a real job and stop breeding animals. This isn't a hobby as you have far too many litters listed a year.

SO Enough with trying to cover your rear and claim you are responsible, You have a large number of complaints and from different sources and many listed on different websites just admit you have done wrong in the past.