Complaint Review: People Data

On or about the 5th of December 2004 I tried to get my fathers address and phone number, I had not seen him for over 10 years. The people Data offer came up with some results but said it would be a flat fee to get all the results for that name in the state I was looking for. I decided to try it, well the first attempt said my card info had a problem so I tried 3 more times after I was prompted by their site to try again. So a total of 4 times I tried with a denial of my card each time. After this I decided to check my card account and found that a $40 hold had been placed by People data, I imediately E-mailed them and was sent a reply saying that was normal and that the charge would drop off in a day or two. The very next day I checked and the $40 had been withdrew from my card and paid to the People Data service, so again I wrote them and got no response at all, I then wrote to the attorney general of the state I am in with the complaint and the BBB in Poeple Datas area, I have yet to hear anything from them. I think that all the net access companies should be held responsible just as much as People Dat for allowing this to continue after multiple problems by this company.

Jon
Kokomo, Indiana
U.S.A.