People Search Media /Public Records Pro. 12 Mo Gold Membership order, they took money by credit card for $35.40 by ClickBank and then I couldnot gain entrace to the program, they took my company and my money. Boise Idaho
I own a small Consulting business and needed a program to do some background research on my clients who tell me one thing and I find out to late, it was a untruth as thier background has a bad history. So I searched and found at first it said Free download that sent me to a website of which a program to be purchased for a small fee for a year's research.
After the purchase it stoped there, they emailed me a comfirmation of the money paid by credit card and the clickBank order number and the money was withdrawn instantanious. I have not been able to speak too a repersentive or have reponce other than a auto reply email saying all repersentives are busy will get back to you within 5 working days.
Well still waiting Nothing! I needed help to make a living, I'm disabled from strokes and to be like this, ripped off by low lifes is beyond me.
William
Alexandria, Tennessee
U.S.A.
1 Updates & Rebuttals
Michelle S
Omaha,Nebraska,
U.S.A.
More Information Requested to Assist
#2UPDATE Employee
Thu, June 18, 2009
William, I work Customer Service for Public Records Pro.com and want to help you get your money back or provide assistance. There was not enough information left in your Report to look you up on our system.
I can assure you that our auto response does not indicate a 5 day response or that we are busy. I'm wondering if it's possible that you purchased our product through a partner site and sent the support reqeuest through our partner site?
You can reach our support at: support@publicrecordspro.com
Our auto response reads:
** THIS IS AN AUTOMATED REPLY **
Thank you for contacting PublicRecordsPro.com.
We have received your email and will work on a resolution for your request in the order it was received. Expect that you will hear back from a Member Services Representative in 1 business day or less. Our staff is available Monday through Friday, 6:00 A.M. - 7 P.M. CST and Saturday from 7 A.M 3 P.M. CST.
IMPORTANT: Please do NOT re-send your inquiry in a separate email, as this will only slow down our response to you.
If you have additional information regarding this inquiry, REPLY to this message and it will be added to the ticket automatically. If sending additional correspondence from a separate email account, be sure to include the ticket number in the subject line.
Thanks for choosing PublicRecordsPro.com. We appreciate you taking the time to reach out to us for assistance.
Sincerely,
Member Services