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Peoples Bank of East Tennessee ATM Malfunction Not Rectified, ATM Error cost me $125.00 Tellico Plains, Tennessee
On
My first mistake was not checking my ATM receipt at the time my cash was dispensed.
After getting the gas at Valley Mart, we left on a trip to
On
I filed a dispute with Suntrust and was given a $100.00
credit back to my account on
My second mistake was believing that Suntrust Bank could handle the problem with People's Bank, who probably doesn't even own the ATM in their parking lot. The automated ATM teller in fact has a very disturbing and distinct British accent........
Needless to say I was more than simply annoyed, when on
When is it appropriate for a bank's ATM to erroneously debit a person's account? What is the recourse for that person to recoup their loss due to an electronic malfunction from the one-armed bandit (ATM) in the People's Bank parking lot?
What's interesting is that several years ago, there was a cardboard box left on top of this same bank's sign located out front of their office and that the local sheriff's SWAT team was sent out to investigate the suspicious box. Thinking the worst case scenario and lacking a bomb squad, the sheriff's men opened fire with their firearms on the box. It was of course destroyed along with the printed AT envelopes located inside the box. Unfortunately, they probably should have opened fire on the 'suspicious' ATM machine located in the back of the bank that seems to be randomly pilfering extra funds from unsuspecting customers like myself, who use their very British sounding automated ATM service.
Oh, and by the way I tried to file a BBB complaint with the
Knoxville BBB office and their online form said it was supposed to be filed
with the Chattanooga BBB organization, who said that no, it should be filed
with the Knoxville BBB organization, who keeps referring me to the