Peoplesmart misrepresentation, free trial scam Internet, Internet
Peoplesmart does EVERYTHING to confuse users and then automatically signs them up for a "Free Trial" that turns into a yearly membership for $39.95 on your credit card. They do not make their policies or terms of service clear to users and make it even more difficult to contest!!!! AVOID THEM LIKE THE PLAGUE! I thought I was getting a phone number of a friend (It turned out to be WRONG, too! for $1.95. Then my credit card got charged $39.95!!! Absolutely crooked scam!!!
1 Updates & Rebuttals
Chelsea-PeopleSmart
Redwood City,California,
USA
Response from PeopleSmart
#2UPDATE Employee
Wed, October 26, 2011
Hi Dagray, Im sorry you didnt receive the information you were looking for. This can happen if the person has moved or otherwise changed phone numbers, and we try to assure the utmost accuracy possible. When you purchase a report on PeopleSmart, you also have the option of signing up for a 7-day free trial. We try to make the sign-up process as simple as possible, but we apologize for any confusion. PeopleSmart's Customer Support team would be happy to issue you a refund. Please contact us at 1-888-813-0008. Thank you!