PeopleSmart PeopleSmart.com Misleading information with regard to getting a background check. Omaha NE
Had a background report run in April on a person. Entered my credit card information, thinking I was paying for a month of reports. After doing the inital report I tried to do a second report and was only able to get their address and information. Information that I could get free if I looked for it.
Fast forward - Noticed a fee on my credit card statement last month but did not pay "enough" attention. Noticed it again this month and looked back to see that they had been charging my card $19.95 every month since April 4th.
When I called and told them that I did not intend to sign up for a monthly charge, that I only wanted the one report, they told me that they would cancel my "membership" but that there would be no credit of any kind. I said "even though I did not intend to get this service and have never used it since the second attempt"
Be aware that there is no place to cancel your "membership" when you are signed in. I looked. Nothing. You have to call them. This is fraud and a ripoff as far as I am concerned.