Complaint Review: Peoria Ford

Purchased a vehicle at end of October along with an extended warranty. Several weeks later received the warranty card and info which is more than half less the time and mileage signed in our agreement. On every day calls are made the switchboard is guaranteed to drop your call at least once as you try finding someone to help you. No one follows up as discussed after allowing them the time to look over things. I have spoke to most of the finance department along with new vehicle customer service department and have gotten nowhere on receiving an resolution or follow up. Disappointed in how the purchase went and almost walked away during the financing, should of listen to my gut and went elsewhere. Maybe the football game the sales department was playing on showroom floor as I sat waiting during my attempted purchase for help been the red flag of how things are managed at this dealership. This place hasn't been the same since Pat Hickey took over Sunset Ford and became Peoria Ford.