Complaint Review: Peoria Nissan

Peoria Nissan of Arizona is a prime example of the type of dealership that gives car sales personal their bad reputation. In a nutshell, they will lie, cheat and steal from their customers in order to make a sale and continue the assault afterwards through their service department. Intense high pressure sales and financing departments are only the beginning. They will coerce you into purchasing unnecessary paint protection treatments for hundreds of dollars and additional mechanical repair and break down warranties on a brand new manufacturer warrantied car to the tune of $1K+ as if is second nature to them.
 
They immediately abandoned me as a customer as soon as I discovered a 'hidden contractual error" in their favor to the tune of $1,200 plus after the sale was completed. They refused to communicate with me and put the burden of proof squarely on my shoulders. Fortunately for me that function was a major part of my job in my former career and I happily took them up on the challenge by providing the required proof. The result was a total refund of the suspicious charges that they added on my contract without my knowledge, but only after filing complaints with Nissan Corporation, state consumer agencies and intense follow up on my part. I'm convinced that the average consumer would not have gotten the same positive result. 
 
Stay far, far away from this establishment, shop around a find a reputable dealer next time you are in the market for a new or used car, or service on you existing Nissan.