Complaint Review: PEP BOYS

After numerous trips back to Pep Bobs in Napa, and numerous threats of a law suit, I finally received a refund for the money I spent at PB for their shity work plus the reimbursement for my expenses to have the job done properly.

Now after having 4 starters replaced by PB I am facing still another problem with my starter. I have an older 3/4 ton pickup but I have taken it into an GM Dealer and they laughed their a*s off about me going into PB in the first place. GM corrected my problems by replacing most of the parts PB installed in the first place.

PB was exposed to me as a purpossly poor part rebuilder that looks forward to their parts failing so they can replace them with more shity parts so they can collect the labor that they don't guarantee. They just want to continue to do labor.

Never NEVER will I go into a PEP BOYS (LARRY, CURLY AND MOE) even to use their bathroom. I will become the worst customer relation representative for Pep Boys in Napa as I possibly can.

Gene
Napa, California
U.S.A.