Pep Boys Store #713 ripoff - I HAD A SERPENTINE BELT REPLACED ON 8-11 AND IT WAS PUT ON TO TIGHT CAUSING DAMAGE TO A TENSION ER WHICH COST ME ANOTHER $251.21 TO REPAIR SAN ANTONIO Texas
HAD A SERPENTINE BELT REPLACED ON 8-11 AND IT WAS PUT ON TO TIGHT CAUSING DAMAGE TO A TENSION ER WHICH COST ME ANOTHER $251.21 TO REPAIR. PRIOR TO THE BELT REPLACEMENT EVERYTHING ON MY 1993 SATURN WAS WORKING WITHOUT ANY PROBLEMS.
Paulajean Anne
CONVERSE, Texas
U.S.A.
2 Updates & Rebuttals
M
Chesapeake,Virginia,
U.S.A.
Alot of money
#3UPDATE Employee
Fri, August 26, 2005
That is a classic situation in a repair shop. A 1993 vehicle with a original tensioner still installed. Im sorry that the small job with a new low priced part caused the 17 year old part to go bad. That happens alot. A whole lot. As a master tech, I myself have installed that very belt time and time again and that tensioner has failed. Now I recommend that it is changed when I put a new belt on. That gives you the choice to get a new tensioner or risk it braking. That way when it breaks later down the road you cannot say I did not inform you about the possiblity of that part failing because of age. You cannot put the belt on too tight because of the design or engineering of tensioner. Either the belt is too small and will not fit or it will be too loose an fall off. Just keep in mind you have a 1993 vehicle components are wearing out prepare to pay for them to keep your vehicle running.
Robert
Jacksonville,Florida,
U.S.A.
They tend to fall apart fairly regularly
#3Consumer Comment
Sat, August 13, 2005
Ummmmmmmmmm...No! Your car has a spring loaded idler tensioner on it. The only setting for belt tension is whatever amount the spring can provide, no more, no less. They go bad all the time. GM makes the worst of the bunch. They tend to fall apart fairly regularly. First they start clicking, then they just break apart. Please learn about the vehicle you drive. You will benefit greatly by it.