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  • Report:  #946130

Complaint Review: PEPBOYS AUTO

PEPBOYS AUTO Pep Boys Overpriced Labor Horrible quality of service Centereach, New York

  • Reported By:
    Lizhatespepboys — Oakdake New York United States of America
  • Submitted:
    Tue, September 25, 2012
  • Updated:
    Mon, October 22, 2012
  • PEPBOYS AUTO
    2196 Middle Country Road
    Centereach, New York
    United States of America
  • Phone:
    (631) 588-3128
  • Category:

I just bought a used car from someone

I took the car to the shop for a change in the brake pad

it ended changing my front tire  four brake pads

it ended up cost me 700 dollars for the whole thing

the labor itself costs me 350 dollars. 

They never told me about the finally price until they done work on the car
Their manner was rude, not even willing to talk or negotiate. 
the bill came in like 700. I was like what is going on here?

On the other side, after a week from this horrible experience I had, my car's brake continually to make even more noise. then in a morning I decided to pay a visit to another shop, it turned they installed my brake pad wrong. Also one of my brake was coming off because one of the screw was missing. I was impressed the 700-dollars repair service they did from Pepboys

Therefore, I am here to report this business DO NOT RECOMMEND ANYONE TO GO THERE EVER
A business like that should be closed immediately to protect the customers

3 Updates & Rebuttals


Lizhatespepboys

Oakdake,
New York,
United States of America

Pep Boys Auto Horrible Service

#4Author of original report

Tue, September 25, 2012

Needed a change in the brake pad it ended changing my front tire  four brake pads it ended up cost me 700 dollars for the whole thing the labor itself costs me 300 dollars.  They never told me about the finally price until they finished work on the car Their manner was rude, not even willing to talk or negotiate.  the bill came in like 700. I was like what is going on here? On the other side, after a week from this horrible experience I had, my car's brake continually to make even more noise. then in a morning I decided to pay a visit to another shop, it turned they installed my brake pad wrong. Also one of my brake was coming off because one of the screw was missing. I was impressed the 700-dollars repair service they did from Pepboys Therefore, I am here to report this business DO NOT RECOMMEND ANYONE TO GO THERE EVER A business like that should be closed immediately to protect the customers


Lizhatespepboys

Oakdake,
New York,
United States of America

Pep Boys Auto Gives bad service

#4Author of original report

Tue, September 25, 2012

I just bought a used car from someone I took the car to the shop for a change in the brake pad it ended changing my front tire  four brake pads it ended up cost me 700 dollars for the whole thing the labor itself costs me 300 dollars.  They never told me about the finally price until they done work on the car Their manner was rude, not even willing to talk or negotiate.  the bill came in like 700. I was like what is going on here? On the other side, after a week from this horrible experience I had, my car's brake continually to make even more noise. then in a morning I decided to pay a visit to another shop, it turned they installed my brake pad wrong. Also one of my brake was coming off because one of the screw was missing. I was impressed the 700-dollars repair service they did from Pepboys Therefore, I am here to report this business DO NOT RECOMMEND ANYONE TO GO THERE EVER A business like that should be closed immediately to protect the customers


Lizhatespepboys

Oakdake,
New York,
United States of America

pep boys service is bad

#4Author of original report

Tue, September 25, 2012

I just bought a used car from someone I took the car to the shop for a change in the brake pad it ended changing my front tire  four brake pads it ended up cost me 700 dollars for the whole thing the labor itself costs me 350 dollars.  They never told me about the finally price until they done work on the car Their manner was rude, not even willing to talk or negotiate.  the bill came in like 700. I was like what is going on here? On the other side, after a week from this horrible experience I had, my car's brake continually to make even more noise. then in a morning I decided to pay a visit to another shop, it turned they installed my brake pad wrong. Also one of my brake was coming off because one of the screw was missing. I was impressed the 700-dollars repair service they did from Pepboys Therefore, I am here to report this business DO NOT RECOMMEND ANYONE TO GO THERE EVER A business like that should be closed immediately to protect the customers

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