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PEPBOYS CAR REPAIR ripoff business from hell JEFFERSON Louisiana
WE TOOK OUR LUMINA APV TO PEPBOYS TO HAVE THE AIR CONDITIONING REPAIRED THE FIRST ITEM THEY SAID WAS BAD WAS THE HOSE ASSEMBLY THEY INSTALLED THAT. AND THEN CAME
BACK AND SAID THE CONDENSER WAS BAD SO WE HAD THEM CHANGE THAT. THEN AFTER THAT THEY CAME BACK AND SAID THE COMPRESSOR WAS BAD AND THAT IT NEED TO BE CHANGE TO. THEN
I CALLED TO SPEAK TO THE MANGER AND I TOLD HIM THAT I WAS FEELING LIKE I WAS BEING NICKEL AND DIME OUT OF MY MONEY. AFTER THEY INSTALLED ALL OF THE ITEMS WE BOUGHT FOR THEM
TO INSTALL. WE THEN PICK UP THE LUMINA APV VAN TO BRING IT HOME. THE SAME DAY WE TOOK IT HOME IT WAS NOT COOLING RIGHT AND IT WAS MISSING WE DID NOT KNOW WHAT THE PROBLEM
WAS SO WE TOOK IT BACK TO THEM.THE COMPRESSOR WAS COMING ON AND OFF AND WAS NOT COOLING THE VAN.AND IT HAD A MISS THAT IT DID NOT HAVE BEFORE. AND AFTER LOOKING AT THE
WORK THAT WAS DONE BY PEPBOYS I FOUND THAT THE ENGINE WIRING HARNESS HAD BEEN MODIFIED BY PEPBOYS I CALLED THEM THE SAME DAY AND ASKED WHY IT WAS DONE BUT THEY COULD NOT
GIVE ME A GOOD ANSWER AS TO WHY. SO I ASK TO SPEAK TO THE TECH WHO HAD DID THE WORK BUT COULD NOT REACH HIM. WE HAVE HAD A LOT OF TROUBLE BECAUSE THEY MODIFIED THE WIRES
ON THE VAN WE TOOK THE VEHICLE TO THE CHEVROLET DEALERS ONE OF THEM SAID THAT THE ENGINE WIRING HARNESS NEED TO BE CHANGE. WE TOOK IT TO ANOTHER PEPBOYS WHO TRIED TO FIX
IT BUT COULD NOT. THE VEHICLE IS STILL DOWN AND WILL NOT WORK. MANGER NAME GREG G. GARNER. DATE THIS OCCURRED WAS 6/11/2000 AND 7/11/2000. ELECTRICAL DAMAGE WAS DONE TO
THIS VEHICLE. WE HAD TO BUY ANOTHER VEHICLE BECAUSE OF IT THE PRICE WAS $22.000 THE VAN IS STILL ON OUR DRIVE WAY AS OF THIS DAY. I WOULD LIKE TO KNOW WHAT CAN BE DONE
ABOUT THE DAMAGE THAT WAS DONE TO MY VEHICLE.
John
HARVEY, Louisiana
U.S.A.