Complaint Review: Perfect Body Laser and Aesthetics

It seems like Perfect Body Image LLC (Perfect Body Laser and Aesthetics) located in Bay Shore, New York feeds off of poor desperate people.  I thought my mother’s case was just a fluke as there are other good reviews of Perfect Body.  But based on what I have read so far, it seems Perfect Body has been scamming other unsuspecting consumers.  It is pretty obvious that it doesn’t matter to Perfect Body who they scam whether it be a senior citizen or someone with less financial means.

My mother went to them a while back for some treatments (approximately 6).  She is well-educated, and I am surprised she fell for this.  I am guessing the sales pitch was good, and she, to no fault of her own, was really hoping the treatments would help her achieve what she was looking for.  She said the place was beautiful, clean and that everyone was accommodating.  From talking with her, she told me she financed the entire treatment via a finance company called Care Credit. 

As soon as my mother signed the finance agreement, Perfect Body got their money right on the spot (approximately $8,000) for basically heated massages.  Now, the only two payment plans offered were the option to pay with a personal credit card or financing.  Doesn’t it seem odd that there are no other payment plans especially since the services are not refundable whether they work or not.  Normally, when I visit a doctor’s office, I pay for the services after being rendered.  Or if one gets a hair cut, one pays after the cut.  Perfect Body could offer a pay as you go plan in case you are not satisfied with the services, but no they want to be paid upfront. 

And based on the conversation with my mother, she was told that the 6 treatments would be more than enough to fix her problem areas and that it wouldn’t be issue.  Easy Peasy.  But here is the problem, the treatments never worked.  Worse yet the second session of more treatments did not work either.  Even though Perfect Body was accommodating to provide more treatments at no cost it didn’t matter because at the end the treatments don’t WORK.  My mother is fit for her age and takes good care of herself.  For the treatments not to work on someone like that doesn’t say much about the technology or treatments provided.  On top of that, during one of the treatment sessions, she was burned.  My mother so wanted to continue the treatments, she followed the care directions from Perfect Body plus while at her personal doctor picked up some burn ointment to ensure a proper healing process so she may continue her treatments at Perfect Body. 

I am thinking that maybe some not all of the other good reviews might be bogus.  I don’t know if anyone out there is aware of this, but “good reviews” can be purchased.

I believe as a consumer, I should have the right to rescind from the contract before any treatment is given should I change my mind before proceeding with such a costly venture and receive a full refund for any treatments that have not been provided as other places within the industry do.  Other payment plans should also be provided; a practice other industries follow even within health and beauty.  From the sound of it and what I have been reading, it sounds to me that Perfect Body takes the money and runs.  I am also surprised that a group of clients have not gotten together to pursue a civil action suit for all the burning of the skins, eyesight loss and just plain predatorial business practice.  This type of business should be regulated as the technicians running these machines are not registered nurses or doctors and don’t have a medical background which in all honesty they should since majority of their job is to handle lasers while treating peoples’ skin.

To everyone out there, do your research.  Don't be influenced by a great sales pitch or want something so badly that you forget that old saying, "If it's too good to be true; it probably is."  Be a little wiser by asking more questions.