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  • Report:  #1448390

Complaint Review: Perfect Body Laser - Bay Shore New York

Perfect Body Laser - Bay Shore, New York I received the non-surgical tummy tuck services & laser hair removal on my upper lip, chin and neck area Bay Shore New York

  • Reported By:
    Colleen — Patchogue NY United States
  • Submitted:
    Thu, June 21, 2018
  • Updated:
    Tue, November 06, 2018

Hi Everyone!!!

I honestly have nothing bad to say about all the girls in the office that have performed my treatments, made my appointments or at the very least greeted me at the front door.  They have ALL been a pleasure to work with.

My complaint is about the actual director Jemima - she is nothing but defensive when you ask about the services you are receiving and whether or not they are working - since we are ALL paying $10,000 plus for any given combination of services you would think she would be more knoweldgeable in answering your questions and concerns than she actually is.  

I went in about a year ago and inquired about the non-surgical tummy tuck and laser hair removal - since I had the gastric sleeve about 2.5 years before that I had some excess skin to get rid of - not so much weight - just the excess skin - one step at a time - I halted my weight loss as I had so much excess skin building about around my tummy I was feeling quite uncomfortable.  I met with Jemima and what a sales woman - hands up to her - she sold me like white on rice and needless to say I was so excited about getting rid of the unwanted hair growth due to PCOS that I actually left with my daughter after all contracts were signed in tears.  Having to shave my face once and even twice daily starting to wear on me.

After my 5 treatments which were very relaxing and no scary due to the professional staff on hand I was told to wait some time and things will start to happen - well nothing really happened.  When I called and asked about it I was told Jemima would have to be contacted and she in turn would contact me as she is a very busy person - never has time for anything but new sales from what I saw.  She finally called me back and was totally rude and defensive - I was told to come in and take measurements again and then I received a call back a couple of days later saying you actually gained 2 pounds.

Honey gaining 2 pounds is not going to change a persons flappy skin hanging of the tummy area.  I was told that it can take up to a year and she wanted to see me again in May 2018.  Drink plenty of water and excercise - I walk swiftly 7 miles a night and drink water when my eyes are open which is 20 hours a day working - so I am not a sitting, sleeping, watching tv or anything that does not inlcude activity.

I was dismissed by Jemima and was told they will contact me to make my follow up appt in May.

Its June 21st and nothing yet - UNTIL - I noticed since my last laser appt which was supposedly my last laser appt I was having a lot more hair growth in the areas that I had done recently - I was told initially if i had hair regrowth I had a 10 year warranty and could come back anytime I needed to.  Well this morning I called and I was told they would have to contact - guess who - Jemima and they or herself would be calling me back.  I said ok and left it at that.

I received a call back from the office saying that I was due for my follow up of the non-surgical tummy tuck and when we do that she will evaluate my laser regrowth.  I was fine with that until i was told that my appointment would be August 1st 2018 - 1.5 months from now - which leaves me no sun 2 weeks before or 2 weeks after my laser appointment, etc...

Needless to say I was not happy with the appointment turn around for the laser - when I questioned I though I had the 10 year warranty? I also stated that I would not wait until Aug 1 for an additional laser treatment - after the thousands of dollars I spent I was not spending my summer shaving my face again.  Ugh, so I was put on hold so I can speak to Jemima and guess what - she was too busy to get on the phone but they were giving me a courtesy laser treatment on them at a reasonable rate (hmmm I thought I had the 10 year warranty and doesnt that mean included - free of charge?)

After going back and forth and coming to the acceptance that I was not wiling to wait until July 6th now for a laser treatment - they squeezed me in on Monday the 25th.  Very peculiar.  My follow up to the non-surgical tummy tuck is still August as I really do not want to be told by Jemima that I'm pretty much fat and I wasted my money..lmfao.

On that note - i have to say "Shame on YOU Jemima"  You take thousands of dollars from customers who you make feel great about themselves and then treat them like crap......I hope Perfect Body Laser honors their part of the contract.

1 Updates & Rebuttals


Anonymous

Wading River,
New York,
United States

Rip Off

#2Consumer Comment

Tue, November 06, 2018

Elaborate Advertising/Rip Off Scam:

1) No frill flyer received in the mail promising an astronomical discount (it's bogus) 45%-65% off.
2) You can tell he is a scam artist because he's willing to cheapen his brand by seeming so NO FRILLS!
3) A plastic surgeon or dermatologist (doctor) who offers laser treatments would never cheapen his image like this and offer such a high discount.
4) Show before & after photos to give you false hope.  How do I know this?
5) Hidden in disclaimer on the bottom of the flyer in small white letters (what an honorable guy people 91% of people do not read disclaimers studies show) he states in so many words the before and after pictures are taken from several sources and are not to be taken as any outcome or results you will receive. WTF!!
6) He says he's #1 laser facility in NY but yet there is a complaint from a woman in her 70s about no results under her chin for $8,000 loss and a woman on the BBB website who just had a baby $8,000 loss and he refuses to feel any compassion and refund their money.  It costs him for 7 treatments for face and body packages $30 per hour for his girl to do the treatment.  It costs him $210 for his girl and he makes $7,790 EVEN WITH NO RESULTS.  THIS BORDERLINES pathological! You of course don't figure all this out until after he's anywhere between $7,000 and $10,000 out of you with no results.
7) Don't tell you that these procedures are for people who are slightly overweight who are looking for sculpting or toning.  It will not help overweight people and any results for both type of people will be temporary.
8) Adrienne in my case is caughting Price Anchoring.  She quote the original price of $9,800 for Vellashape III and $8,800 for Thermage CPT on eyes.  All pricing on internet I find in NY for Vellashape III are between $1,150-$3,000.  She lied with the inflated price of $9,800.  I came in with a 60% discount flyers.  I was confused I had several flyers at home ranging from 45, 55, 60, 65%.  And I did the mathematics and it was the 60% flyer.  She scammed me down to above normal price to $3,800 even with the 60% off.  The Thermage CPT $8,800 original price ... I see it $2,000-$5,000 range highest.  She scammed me down from $8,800 to $3,600.  Lied in both case and scammed into two package deal with discount out of $7,400 in total.
9) The Sales Agreement.  All rigged to make the seller money.  All the buyer has is hope.  
10) Non-refundable and non-canellable.  It cost him $30 for 6 session for the Vella $180 and he charged me $3,800.  So he made $2,810 for no results and $3,600 for the Thermage for $30 for the hour for the girl and made $3,570 off of me with no results.
11) Most don't know in the disclaimer on the Sales Agreement it says "You are not promised any results and you are not expecting results."

WELCOME TO THE ELABORATE PERFECT BODY SCAM YOU WERE SUCKED INTO ... I AM STARTING A CLASS ACTION LAWSUIT.  Please respond to this and give me your email address and I would contact you privately.  I have several women waiting to join.  3 mother daughters combinations scammed.  Very very sad.

He's a predator and he needs to be put out of business!

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