Complaint Review: Perfect Nutra Solutions

I clicked on a link for eye serum and face cream.  I started filling out the form on line but decided against it and never finished it/submitted it.  They called me on the phone and asked if I was still interested and that I did not submit the order.  I asked him what it was for exactly and he replied that I was only paying the $10.94 for shipping and handling. I asked 3 times if it was for anything else and he told me that is was only for the eye serum and face cream.  That it was a 30 day free trial.  He did say that I would have to call to cancel, but gave me no specific date and led me to believe that I had 30 days. 

Never once did he tell me they would be charging my account and sending me products in the mail.  I did call the company to cancel on 2/26/18 and spoke to Ann.  I explained the above conversation to her and that I was never given a time except for the 30 day and that I couldn't of called due to catching the flu and fell extremely ill.  She cancelled my order that they charged for on Sat. and also the second one from yesterday.  I recieved emails stating they gave me a credit of $44.89 and $49.97.  She stated she couldn't give me a full refund only a 50% discount.  I have to watch my bank account and as soon as they post I have to dispute them.  When I spoke to the dispute dept at my bank yesterday they stated there are no credits from this company to my account only the 2 charges of $99 and $89 that are pending.