Complaint Review: Perfect Skin Serums

I ordered a free trial of the perfect skin serum. It was $5, something for shipping. I recieve the trial and after 1 month debited $89,41. I sent an e-mail, no answer, tried to call, no answer. Next month the same thing $89,41 . NO products arrived, no answer to e-mail. Finally I could reached them by phone. I ask to credit me the two months, because anyway i havent received the product.

The answer was that i haven't called the 15 days trial (even the trial arrived after 24 days). I read the terms and conditions which says :" The 15 Day Trial Promotion includes FREE enrollment in the VIP Replenishment Program. This entitles you to receive a fresh supply every 30 days of Perfect Skin Powerful Anti-Aging Serums, for $89.41, charged to the credit card you are using today. If you are not completely satisfied with your results, please call customer service at the number listed below to terminate your trial enrollment; you will not receive any additional product and will not be charged for anything else going forward.

However, if you absolutely love Perfect Skin®, (which we expect you will!) and keep it past the 15-Day Trial period, your original form of payment will be charged $89.41 for Perfect Skin Powerful Anti-Aging Serums. All products in the VIP Replenishment Program are covered by a 30 Day Money Back Guarantee." The answer was: I WONT HAVE ANY MONEY BACK, even : 1. havent received any supply. 2. The call they answered are one week after the debited the last 89,41.