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  • Report:  #1376134

Complaint Review: Perfect Skin Serums

Perfect Skin Serums I only ordered the sample trial and never did see that I had to accept other shipments without my authorization. Lewiston ME

  • Reported By:
    Geno — Windham Connecticut USA
  • Submitted:
    Tue, May 30, 2017
  • Updated:
    Fri, August 11, 2017
  • Perfect Skin Serums
    Nationwide
    USA
  • Phone:
    1-800-516-1854
  • Category:

 I ordered the perfect skin Anti aging serum the perfect skin line filler and skin exfoliating cleanser which they just added to my cart all for 19.95 plus 11.85 shipping so for a total of $31.80 this was supposed to be for a 15 days trial. So this was ordered on April 5, 2017 but I received my package 3 weeks later. I was charged to my bank account $176.41 no May 22. I called customer service and they would not honor the return because I had opened the envelope but not the product. I told them to cancel any future orders and remove my card. I have contacted my credit card company to ensure that they do not use the card and that any future dealings should be blocked. I am very dissapointed in this company the way they deal with customers.

1 Updates & Rebuttals


Perfect Skin Serums

USA

Refund

#2UPDATE Employee

Fri, August 11, 2017

Hi Geno,

We sincerely apologize for the delay with your order and would like to offer you a full refund of $176.41. Below, I have included a link to our return policy, which states that returns must be received unopened.

http://www.perfectskinserums.com/return-policy.php

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