Perfermance Health. Com Www.PureAcaiBerries.com Order placed for Acai Berry sample. Charged 79.70 for bottle not ordered. Orem Utah
I ordered the sample bottle of Pure Acai Berry capsules for the price of shipping, which was $4.97.
Two weeks after I received my sample bottle of capsules, my bank account was charged 79.70 from this same company, without receiving a shipment of any capsules.
There was no receipt or anything with my shipment of the sample bottle and I have not received an e-mail. I don't know where to go or what to do to cancel this order.
Ann
krum, Texas
U.S.A.
1 Updates & Rebuttals
Tracy
San Diego,California,
U.S.A.
Suggestion
#2Consumer Suggestion
Mon, September 22, 2008
I had the same problem. I kept calling and I finally got someone on the phone who canceled my account. Then, I got charged $5.95 and I thought it was a fluke until it happened again. I called again got a recording that stated to "leave a message", but the message box was full and it hung up on me. I called back and someone answered. The person stated the $5.95 was for a monthly newsletter (which I never received and never ordered). I called my bank and they issued me credits for everything and they are closing my account and giving me a new card. It's a bit of a hassle, but I think it's worth it. By the way the telephone number is (888) 289-8740.