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Performance Hardwood Floors Neal Elden Hardwwod Flooring Nightmare, Internet
I contracted Neal Elden, owner of Performance Hardwood floors to sand and refinish the gym floor at Duchesne Academy. I was under the impression that Neal could handle this job after viewing his positive results from other reviews and a decent website infomercial, but I soon felt rather uneasy after receiving numerous complaints from the property manager about the workmanship. I folowed up by paying a visit to the school to address the concerns and of course Neal accompanied me to agree that it needed attention and so Neal agreed to correct his mistakes. I paid Neal Elden in full over $26,000 for his services, but since he has been paid he has ignored my e-mails will not return any phone calls. I basically lost a good customer "Duchesne Academy" and was also ripped off $26,000. I have contracted another company to fix Neal's problem and I will now have to pay another $19,000. Buyer beware and stay away from this company.
1 Updates & Rebuttals
Neal Elden
Houston,Texas,
United States of America
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#2UPDATE EX-employee responds
Wed, March 13, 2013
To make things very clear, I was a sales representative for the company. I was not the final decision maker for this company. Also, who is this? No name was left, no contact info, nothing! I didnt like the actions of the company that I worked for, but I would like to know who this is.