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  • Report:  #600862

Complaint Review: Perma International Inc. t/as Cool Zone On-Line

Perma International, Inc. t/as Cool Zone On-Line Cool Zone This company took my money and never shipped the products that I ordered. They will not return phone calls and they will not answer e-mails. Niagara Falls, New York

  • Reported By:
    William — Evansville Indiana United States of America
  • Submitted:
    Fri, May 07, 2010
  • Updated:
    Wed, January 05, 2011

April 8, 2010 I ordered an A/C system sealer kit from Cool Zone for $67.95. A month later They have never shipped my order.


They will not answer phone calls and they will not answer e-mails. There is no way that you can contact these people once they get your money.  I tried several times and never any answer.


They use rbsworldpay, (apparently another fake company), to collect the money for them.  I also tried to contact rbsworld pay and again nothing.

1 Updates & Rebuttals


Rickc46

GREENWICH,
Connecticut,
United States of America

The company appears to be under new mangement

#2Consumer Comment

Wed, January 05, 2011

I have called the assist line and have spoken to the individual on the other end.

I have emailed him this like and they looked at it. They said there may have been some issues in the past, but they are on top of this now.

I ordered some Ebooks from the and they have followed up with thank you emails with

phone number and email address if any assistance or issues that need to be addressed.

I will order additional DVDs from them shortly. I sincerely believe that this company has

is now reputable and trying to build a consumer following. Give them a call and see the difference.

Rickc46@aol.com if you wish to contact me.

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