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  • Report:  #859628

Complaint Review: Permanent General Assurance Corporation

Permanent General Assurance Corporation PGAC Falsely charges cancellation fees Nashville, Tennessee

  • Reported By:
    Malinda Hoard — Chase City Virginia United States of America
  • Submitted:
    Mon, March 26, 2012
  • Updated:
    Mon, March 26, 2012

I was trying to renew my direct general policy and accidently got permanent general.  When I realized I

got the wrong one, I called and cancelled the policy and gave the reason why.  I also emailed them and faxed them.  The man that took my call said no problem and that he would cancel it. (The first week before I even got a policy).  Two weeks later I get a policy.  I contacted them again and they said it was cancelled.  Today, two months later I get a bill for $76.36the same amount I had put down.  They

kept my first month and today James told me I was to continue paying because I am not cancelled since I did not do it in writing!!!  I got his supervisor who would not give a name who told me it is in the paperwork I receive by mail with my policy.  Why not put that out upfront online and not hide it?  I wont pay it.  Ive had no other insurance company do this and this is a ripoff.  They are nothing but scam artists.



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