Permaplate Siskin Warraties RIP OFF SISKIN AND WASTE OF MY MONEY Salt Lake City, Utah Internet
I bought 2008 Honda Odyssey in Oct 2008, with this Permaplate Warranty for protection of leather, interiors, paint fadings and plastics, was told that its for 7yrs or 100,000 miles.
As time goes by, i made a couple of reconditioning of the leather seats due to fadings and loss of gloss on the paint, which i thought due to cars age.
i filed a claim late 2013 for noticed paint shade fadings, i sent a claim to them maybe in 30 days, they denied due to i should have filed a complain before 2 weeks, then read the fine prints on back of the paper and yes they are right but how would you notice a paint shade fading as you would always use only a car when you go to work, lots of things to do, and its just a matter of time when you will really got to notice this problems, its not like a blue color will turn yellow in 1 day.
So they denied the claim, thank you Permaplate! I just ignored theyre denial and live with my life same as if nothing happen, since theyre not gonna do it anyways, i would not cry for you Permplate your a waste of money and i would not bought and make another mistake of buying your warranty again for my next car.
This early Feb 2014, i got a small bump on the rear by another driver, so we settled to get that dent repaired, so as soon as i went to the body shop, the shop owner noticed on the 2nd row passenger side door paint was faded, he pointed it to me, and yeah hes right its very noticable, so i sent a claim that day to this Permaplate people, so after a week they denied it again because they say that claim has already been denied before and its not a new problem, thank you again Permaplate people, you are really worth buying!
Paint fadings are not noticable for sometime Permaplate people, i dont stare at my car and looked at it all the time, we all got family to look for, and job to do, whatevr you do, what i know about is that when i bought your product, i am confident that you guys will be helpful during this time that this event will happen, nobodys gonna know this paint fadings until sometime, you think you are worth buying? Rip off!
1 Updates & Rebuttals
Siskin Enterprises Administrator
Salt Lake City,Utah,
PermaPlate response
#2UPDATE Employee
Thu, May 29, 2014
For over three decades, the needs of our customers drive our business and it concerns us when a customer is not completely satisfied with their purchase of PermaPlate products.
The Appearance Protection Warranty specifically states that a claim must be filed within thirty (30) days of noticing damage. This provision is designed to facilitate a repair procedure immediately, before it has a chance to escalate into a larger problem.
Unfortunately, in this case, the damage reported by the customer had been noticable, and existing on their vehicle for longer than 30 days per their own statement on their claim form.
As our warranties are backed by an A-rated insurance carrier, PermaPlate is bound by the terms set forth on each warranty and it is necessary that the claim fall within the exact parameters of the warranty. Pricing for this program is based on such provisions; without these provisions, pricing would most definitely have to be adjusted and may not be affordable to us or our customers.
PermaPlate is most anxious to take care of its customers and provide excellent service, while maintaining adherence to the terms and conditions of the warranties.