Pet Pee Pee PetPeePee Odor Removal System SCAM COMPANY DO NOT HIRE OR FRANCHISE WITH 954-978-3888 800-720-2076 MD Martin Meir Martin Wife, Daughter Surrealnature.com Surreal Nature Gallery, This is a Scam company, they charge your card numerous times without you knowing, they will rob you. When its obvious THEIR SYSTEM DOESNT WORK they will blame YOU! BEWARE they are liars and con artist Pompano Beach, Florida
1 Updates & Rebuttals
PetPeePee
United States of AmericaRebuttal to the false statement above
#2UPDATE Employee
Tue, March 30, 2010
The "warning" written above is a complete fabrication of the real events that took place. From the beginning of giving services to these people, the wife called in the morning of the job and decided to hang up on us after a quote was given.
We scheduled the job and the owner and employee went to the site. Customer gave us credit card that was declined! The lady refused to give us a new credit card.
Later that afternoon her husband called and spoke with me, marketing director and manager. After arguing for, maybe 30 minutes, I finally asked him if he has inspected the rug yet, and he said, "no, i'm not home yet." So, after arguing with him, and him saying that the rug still smelled, he wasn't even home! On top of that, they still refused to pay!
After we had finally agreed to call us once he inspected the rug, he called within 30 minutes of our first conversation and started to argue with me again. I told him to please go home and smell the rug and we'll go from there. He refused and continued to argue with me, for no reason.
In any service that is done for customers, payment is due once service is complete. After arguing, yet again, over something that he hasn't even seen, I told him to call us in a couple of days and if the smell is gone, to call us and pay the full amount. He did so after 3-4 days.
After he paid, which was agreed that if the carpet does not smell, to pay us. He still said he wanted us to come and inspect the rug and asked us to come by again. So, we did, to keep good customer relations. All people at the site agreed that there was no smell.
This customer is trying to make a big deal out of something that is completely fabricated and false. The job was done accurately and efficiently. If he did not think so, he would not pay us after he inspected the job. Maybe he should have read the terms and conditions and/or inspected the rug before calling us and making a fool of himself.