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  • Report:  #465476

Complaint Review: Pete's Auto Repair And Towing

Pete's Auto Repair And Towing Stay Away From This Garage Clanton Alabama

  • Reported By:
    Crestview Florida
  • Submitted:
    Sat, June 27, 2009
  • Updated:
    Sun, October 05, 2014
  • Pete's Auto Repair And Towing
    620 1st Avenue
    Clanton, Alabama
    U.S.A.
  • Phone:
    205-280-0607
  • Category:

Stay away from this garage! I had them replace the fuel pump on my motorhome when we broke down there. $250.00 labor later I still had a broken fuel pump when they installed a bad one and then wanted $250.00 more to replace it. My fuel hoses leaked when I tried to fuel up, the straps holding the fill hoses were hanging loose and now the fuel gauge was inop due to there faulty wiring. I replaced the pump myself after a tow home and rewired the mess they made to repair my fuel gauge. Very sloppy work and not professional enough to correct there mistakes. Never even did a fuel pressure test or checked the gauge before throwing the tank back in. Stay clear of these rip offs!

Roy
Crestview, Florida
U.S.A.

1 Updates & Rebuttals


Pete's Auto Repair and Wrecker Service

Clanton,
Alabama,

Customer Failed To Mention

#2REBUTTAL Owner of company

Sun, October 05, 2014

Customer was driving a 1970 motor home.  Fuel pump was not the issue.  Customer wanted it replaced and had his on.  Which was different than the factory.  We informed him of difference.  He stated replace it anyways.  When we did and the customer parts were bad.  He wanted us to do the job again for free.  We said no we told u it was not the same. madand stormed out the shop without job being finished.  So yes it did leak gas. yes his fuel pump was wrong.  yes he was upset.  He didn't want to listen to the mechanics.  He knew what he wanted and thats what he got. We were forced to do a job the get this.  Lesson learned,no self diagnosis.  No matter what issue is we will diag. then fix.  Customers may be right but in this case he was wrong.

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