Peter Onulak Of Timberline Builders, receipt & warranty not delivered. Excuses and no-shows Ripoff Allenwood New Jersey
Peter Onulak from Timberline Builders, Inc., has not given us our receipt (for a higher price than he origanally quoted) and the warranty for the work he did on our roof.
His crew left a large amount of scrap metal in our yard (and scraps in our neighbors yards as well. We tried to speak to the crew about this - but they did not speak English. So we had to clean up their mess in our neighbors yards.) We contacted Peter for over six months about the leftover scraps to see if he would pick it up, he continually said that he would (after six months of the "eye-sore" in our yard, we informed Peter we were going to throw the leftovers away and he approved.) We wish he had just told us that six months before instead of letting us keep it for him.
He promised that our receipt and warranty would be given to us repeatedly. But for the last YEAR (since November 2004) he has not delivered on that promise. His ad says "We keep our promises". He always has an excuse when we can finally reach him. We asked him just to put our papers in the mail. But, instead he has told us on four separate occasions that he will be over to bring our receipt and warranty - and we belived him, sat home waiting, but he never shows up. The last time we actually talked to him he said that "yes, he was wrong by not giving us our receipt and warranty and would come over with our papers. And then asked if we would write him a letter of recommendation?" I'm not kidding! And then he left us waiting again.
We have been strung along, lied to and even hung-up on by this man. We want this resolved. Now he will not return any or our calls or emails. His ad also says "We return calls". We just want what is owed to us. We have asked him nicely to just put the papers in the mail over the past year! I don't know what his problem is but I'm just really tired of it.
Shirley
Ocean, New Jersey
U.S.A.
3 Updates & Rebuttals
Peter
Allenwood,New Jersey,
U.S.A.
Shirley You Are Wrong
#4REBUTTAL Owner of company
Sun, February 11, 2007
Here is how the job went
1) Our company did the job in question in 11/2days
2) The job was done Shirley said "we love the job you guys are great"
3) The job was cleaned up by our cleanup service company the same day
4 We left a cardboard box 4"X 3" that had a couple of pieces of flashing in it. All "roofing debris" was gone Mr ---- said "no problem Ill throw it trash can"
5) The job had a building permit and passed with flying colors
6) The warranties which are free to my company were sent twice. she called my home and yelled/cursed at my wife. Mrs Cooper has some problems
7) they had rotting plywood on roof which was discovered after we opened the roof we charged her "our cost" which was written on original contract.Only after a threat of a lawsuit did she change her commnents "the job is just fine"
Shirley is one of these sick individuals who hides behind her first name only. My company has been approved by state/county to do work . We have the highest certifications from manufacturers. My law firm is in the process of filing a lawsuit
Shirley
Ocean,New Jersey,
U.S.A.
warranty received
#4Author of original report
Mon, September 25, 2006
After a lot of stress, I received my warranty. I have never had a problem with the work done on the roof. The work was done quickly, the roof was fixed and passed inspection. I need to just end this matter and let it go.
Shirley
Ocean,New Jersey,
U.S.A.
received my warranty in March 2006
#4Author of original report
Mon, September 25, 2006
I had received my warranty in March 2006. For the record, the work done on the roof was just fine. I never had a problem with the work. I only wanted my paperwork. Once I finally received the warranty, I considered the matter closed. Please remove my complaint.