Print the value of index0
  • Report:  #144618

Complaint Review: Petland

Petland Did not honor Health Guarantee ripoff Mesa Arizona

  • Reported By:
    mesa Arizona
  • Submitted:
    Wed, June 01, 2005
  • Updated:
    Wed, June 22, 2005

I bought a Precious Puppy from Petland in 2004. They incude a 21 day health guarantee provided you go to their vets.

On day 19, their vet treated Precious' ear infection. On day 22, she still had the infection, so I went to my own vet.

She said the microscope said Precious needed a different medication. The new medicine cured the infection, but Petland would not pay the bill.

Melinda
mesa, Arizona
U.S.A.

1 Updates & Rebuttals


Sara

Queen Creek,
Arizona,
U.S.A.

Arizon State Law Governing the sale of dogs...Good to know!

#2Consumer Suggestion

Wed, June 22, 2005

I just wanted you to know that there is a Puppy Lemon Law which governs the sale of puppies and adult dogs. Any "Pet dealer" AKA "Pet Shop" is bopund by this law....which means that you MELINDA have rights to your reimbursemint! Below is a copy of that law. What a lot of people do not know is that AZ and CA have adopted laws similar to this to protect you. I hope that you find this information in your favor. I am a Breeder and I am always appuled when I read stories like yours. Best of luck to you!.......

If you do find that a cat or dog you bought at a pet store was sold to you in ill health, you may be entitled to compensation for your veterinary expenses. You must first obtain either:

A statement from a veterinarian, within 15 days of purchase, that in his or her opinion the animal has become ill with a condition that existed in the animal prior to sale; or
A statement from a veterinarian, within 60 days of purchase, that the animal has a congenital or hereditary condition that adversely affects her health or requires or is likely to require hospitalization or surgery.
The statement must contain full details.

If your animal qualifies, the law offers you three options: to return the animal for a refund; to return the animal for another, similar animal; or reimbursement from the pet store for reasonable veterinary expenses, up to the amount of the original purchase price of the animal, including transaction privilege and tax.

The pet store owner or employee will likely try to persuade you to take the second option, but if you do return the sick animal for either a refund or another animal, you can assume that it will be killed, and that the pet store may continue making future purchases from the same supplier that sold them the sick animal.

Respond to this Report!