Petland Kennesaw's store Deception, Lying and Hurting animals Kennesaw Georgia
On December 12th I was looking for a puppy on Petlands web cite. I choose my puppy and filled out on line application. The store replied and it read that my app was received and they would call me soon. The web site read 100% financing available to all no mater the credit they have....
They called me and told me congradulations that my credit application was approved and when could I come pick up my puppy. I told them it would Saturday and the time around 1 pm. They set up my appointment for Sat. 17, at 1 pm. They called back again to make sure I was keeping my appointment. I was approved for 100% financing. The man told me that I would not be there long, but to make sure this was the puppy I wanted and to sign all the papers and not to forget my puppy started kit, if he was not there.
The employees I talked to was Sid/ Manager, and Alex. We (my family) arrived around 130 pm and got lost and I talked to several employees to get me to the store. A employee was standing at the front of the store with a Bordueax French Mastiff, and put us in a room which I thought was the puppy I was there to get. We began to play with our dog and it was not the female Bordeaux that I wanted. We told him that this is not the dog we were there for, it was the female.
The employee went to find out what was going on, he came back to say she was not there she was sold and it first come first serve, but we were told she would be put on hold and would not be taken out of the cage until we got there to pick her up. Our hearts were broken and could not understand what was happening. He did not know but what was told to him....
They left us in the cubby and know one would talk to us, I could not get help when puppy had accident in floor. I went out and left my wife with puppy, I began to look at all the puppies and this place was so crowded because of the advertising of 100% to anyone credit did not matter... I found my puppy that I was there to get, in a pen not moving, and asked a blonde, short hair, short girl employee and told her that was her and what is wrong with her. She was not gone or sold, she was hurt and they had let someone hold her and they had dropped her and it hurt her badly....no one took care of her and she is surffering in that pen.
Sid the manager told me she could not be sold and he did not know exactly what was wrong, possible she had to have surgery, but another employee said that would not happen, but she would be put down, because of injury it was so heart breaking to know that she was suffering, she was not being taken care of there all day and had not went to Vet.
I was there for awhile and wanted to know why I was not being helped that I just wanted to know what was going on, you see we come from Tellico Plains Tennesse, 2 hours away....finally I was told that I had to fill out another application that I was not approved and I had to wait 20 more minutes to find out that I was approved but had to put 50% down.
The approval was for the male at $4200.00, I had to put almost $2500.00 down, why would I come to the store to pay a down payment and finance $2000.00 when you can buy a puppy for less than that by an indiviual. the female was $3000.00 and was 12 weeks old and had been there to long.This was a awful experience and I hope that the puppy gets help.
The puppies were playing in their own poop, also when I got home the advertisement was gone and the picture of the female Bordeaux was gone, I have bought puppies from another pet store years ago with no money down. I have the ad saved because appying on line..Please help the puppy and people they're so many other pet stores that will finance with no money down, this was deception on the pet stores part along with lying to a customer and treating the customer down right dirty, do not do business with these people, they use these animals to get rich, they don't care about the animals.
I pray for these people because I would not treat my dog like I was treated today, I was lied to, my credit was run twice, given false hope, its a shame that we lost out on another family member and the puppy was not cared for the way she deserved .....these people have no morales or heart....