Complaint Review: Petland of Largo

On February 22,2014, I purchased a teacup Morkie puppy from Petland of largo, Fl located in the Largo Mall. I was instructed to feed it several times a day in addition to adding high calorie nutritional supplements. The puppy w =ould not voluntarily eat most of the time and had to be forced fed. I called the petshop almost daily to tell them of the puppies lack of progress. Over the next two weeks I brought the puppy to the vet and was told she was sickly, suffering from hypoglycemia and possible also a congenital liver shunt which contributes to the puppies illness. Despite the additional vet bills and other recommended nutritional additives, the puppy died on Wednesday, March 5, 2014. I called Petland and spoke to Bridget (a store manager) and explained that I was not interested in being given another puppy. Bridget requested capoies of the Vet records along with a letter stating the puppy's demise. Although all this was provided, I have not heard back from them regarding refunding the $1800 cost.

I've spoken to an attorney who stated there could be a very stong case for fraud since the store provided a Health Certificate for what was later to be a sick puppy. I hope you can help me receive my refund I am owed as well as expose this business for their abhorable business practices of selling sick puppies.

Thank you for your time and consideration in this matter,

Helene

Palm Harbor, Florida