Complaint Review: Petland

My ex-stepdad purchased a male Jack Russell terrier from this store. He had one as a child, and had always wanted one. He was assured this was a purebred, very healthy. Within 2 months Jack had died. The pet store assured him that was rare.

Fast forward two years. My sister goes to the store for dog food, ends up being suckered in to buying a kitten. Within 24 HOURS the kitten had died under her bed. The store refused to refund her money.

They claim its "normal" for hamsters to bite when picked up. Thats not true. Hamsters that have been handled since birth(which a good hammie breeder would do) do not bite,ever. I was in the store recently, and I saw a Shih Tzu puppy with a runny eye. Minutes later, while standing at the checkout line, I looked over and the puppy was pooping diarrhea. VERY watery diarrhea. I asked if he was ok, and the young checkout boy said, "Oh, we just changed their food...thats why" No, changing a dog's food may cause them to be constipated,NOT have diarrhea. Pet stores sell top of the line dog food, so that doesnt even make any sense. A good quality food would not do that.

A horrible pet store, smells like poop all the time. The associates have little to no knowledge of animals, and it shows. STICK WITH XXXXXXX!!!

Amanda
Maryville, Tennessee
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name