Complaint Review: Petland

Petland of Sarasota, Florida needs to be put out of business. They sold me a puppy of which they said was healthy. I took it to the vet office that they told me to go to for a checkup and it turns out the puppy has a genetic disorder that I wasn't informed of, and needs surgery on his nose so that he can breathe properly or else he'll die!

They won't accept the letter that the vet wrote stating that my puppy was unfit for sale because its not from Dr. Cohen, although it is from his associate. I now have to wait until Dr. Cohen can make time to examine my puppy to decide whether or not my puppy was in fact, unfit for sale. The longer I have to wait for this, the longer my puppy suffers.

Not only that, but Petland refuses to uphold their end of the contract of which I signed, stating that in the case of MY veterinarian deeming the puppy unfit for sale, I am entitled to a refund, an exchange of my puppy, or Petland pays my vet bill...They refuse to do any of it.

Megan
bradenton, Florida
U.S.A.