Complaint Review: PETLAND

They sold us a puppy that within 24 hours of bringing him home, he was so sick that he could not even hold his head up and wasstarting to have seizures. So sick in fact that he needed around the clock medical care! Guess what? Their contracted Vet happened to stay open only during the daytime. But he referred us to another clinic that was open during the night.

For 4 days & 3 nights we brought him back & forth between clinics thinking that the owners of the pet store would be honest and pay all the Vet bills. Was we surprised to discover that they were only taking care of their Vet. When we tried to call and talk to them about it they never seemed to be in. We also found out that our puppy was also shipped from Iowa.

I sent in a complaint to the bbb and saw that there had been 9 other complaints besides mine in the last 36 months. I will never again walk into a petland store, ever!

Billy
Liberty Hill, Texas
U.S.A.