Petland We bought a Pug in Sept. at the Robinson Township Pet Land. The dog cost $2500. We were told at time of purchase that the dog needed nasal surgery. We were told at the time we spayed the dog to get this procedure done and bring back the receipt to the Petland in Robinson for Re-imbursement. Pittsburgh Pennsylvania
When I called Petland in Robinson to see if i could fax over paperwork i was told they would not honor this agreement because there is a new franchise owner and this is under new franchise. I see the name PETLAND and the same location as i purchased the dog. This owner was rude, arrogant and instead of trying to find a solution to this was defensive. I am sure we are not the only customers who purchased these overpriced dogs and now Petland not honoring what they agreed to. Very disappointing i would never purchase a dog from Petland in Robinson again.. i am sure this guy will be out of business shortly after the word spreads of how he will not honor Petland agreements. I am not in process of calling corporate to file a complaint against Robinson Township PA Petland.
We bought a Pug in Sept. at the Robinson Township Pet Land. The dog cost $2500. We were told at time of purchase that the dog needed nasal surgery. We were told at the time we spayed the dog to get this procedure done and bring back the receipt to the Petland in Robinson for Re-imbursement. When I called Petland in Robinson to see if i could fax over paperwork i was told they would not honor this agreement because there is a new franchise owner and this is under new franchise. I see the name PETLAND and the same location as i purchased the dog. This owner was rude, arrogant and instead of trying to find a solution to this was defensive. I am sure we are not the only customers who purchased these overpriced dogs and now Petland not honoring what they agreed to.
Very disappointing i would never purchase a dog from Petland in Robinson again.. i am sure this guy will be out of business shortly after the word spreads of how he will not honor Petland agreements. I am not in process of calling corporate to file a complaint against Robinson Township PA Petland.