Petsmart of Phoenix, AZ, and corp. CEO JK Symachyk Petsmart Corp. JK Symachyk, CEO Petsmart Corporation Store in AZ made a fraudulant $253.98 charge to my credit card, refused to assist me in this Fraud. Phoenix Arizona
Petsmart of Phoenix, AZ, and corp. CEO JK Symachyk Petsmart Corp. JK Symachyk, CEO Petsmart Corporation WARNING-Petsmart. Found a fraudulant charge on my credit card of $253.98 from Petsmart of Phoenix, AZ. Reported fraud to my Credit company.
They requested I contact the store for info on type of sale (counter or internet), product sold, shipping address and carrier. Contacted Petsmart of AZ and they refused to assist me. Wrote numerous emails to corp. and to the store in Phoenix Arizona.
Received replies from customer service refusing to assis me or Citi Bank, my credit card company. Claiming confidential reasons for not helping. I went every piece of info they requested but they would not submit it to their legal dept. I checked the internet and found numerous complaints from others of this same fraud.
May not be the store but maybe an employee. But to refuse to assist or to give a refund is unconsciencable. Roger Horton