Pharmazone Fulfillment - Stimul-x - LIZ-Manager (supposedly) This company took money from me. I was told that I I would be refunded for theses samples that were sent to me in 30 days but I never got the money. I call everyday and I get a different story. I am so discusted. I know it is not a lot of money but I am going to have my lawyer investigate this. These people should not get away with this. They ripped off the wrong person, I won't give up. Scottsdale Arizona
This company will not get away with ripping me off. This company is a fraud. They just take money from you and you do not even know that they are going to. When they tell you that they will REFUND it they are lying. They hang up on you and lie to you. Do not fall for this. Also call them at 1-877-289-4071. I am going to call everyday and I am going to call more than once. They probably make millions off of doing this to people. They even get you to return it but still keep your mone. Susan Philadelphia, PA
Stimul-x- RIP OFF>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Susan
Philadelphia, Pennsylvania
U.S.A.
2 Updates & Rebuttals
Anonymous
Portland,Maine,
U.S.A.
I am Lizz
#3UPDATE Employee
Wed, January 14, 2009
Hi,
I am Lizz the manager you spoke with. To clear the record... I AM A MANAGER!
I was doing my job when I sold you this product. Don't blame me for doing my job to get a paycheck just like you do. You may say that I am wrong for selling this product... however, I have to feed my family just like you and everyone else.
If you decide to file fraud you are welcome to. I work for a 3rd party company that sells this product. I did tell you the terms and conditions of the autoship with the product. If you were not able to get to the Customer Service Department it is not my fault. My job is to sell you the free offer and tell you the terms and conditions. If you got screwed over once again... it's NOT my fault!
I am sorry if you were in fact ripped off...
Phsucks
Scottsdale,Arizona,
U.S.A.
They will rip you off and never refund you.
#3UPDATE EX-employee responds
Sat, January 10, 2009
Hi Susan,
I am so sorry to hear about the bad experience you have had with Stimul-X. Unfortunately, that is what happens to every customer. I used to be employeed with Stimul-X for 6 months in their Scottsdale Call Center.
I guarantee their company is a complete fraud. You probably thought that you had a 10 Day Trial with the product, if they even told you about it when you placed your order. Think again, they have their computers set to send the next product to you on the 9th day. And, when you call they tell their CSR's to make up and alter the dates that you really placed your order.
So you got past that part, now you want to mail the product back. DON'T BOTHER. They will never issue you the refund of $33.33 or $39.32 or $40.46 that they promised. They just wait until they get too many chargebacks on one credit card provider and ditch that one and switch to another.
Now, they want you to keep the product for a credit of $12, $14, $16, $20, or $24. Understand that those employees get paid a commission from the hard earned money you were charged for this product if you agree to keep that product.
So you declined that and now they are telling you that they will play the recording from when you placed your initial (FREE) order. For one, they don't even have that recording, it never existed and you NEVER CONSENTED TO A 10 DAY TRIAL.
Simply thank them for their time, haha, and hang up. Then immediately call your credit card provider (VISA, MC, AMEX) and inform them that the only charge you authorized was for $9.41 for the sample order and that you never authorized $48.73, $49.87 or whatever other new amount they have come up with. You will DEFINITELY GET YOUR MONEY BACK and you don't have to deal with these people anymore.
And when finished with that and if you have time please contact the Arizona Attorney General's Office @
1275 W. Washington Street
Phoenix, AZ 85007
Ph: 602-542-4853
ATTN: CRIMINAL DIVISION, SPECIAL INVESTIGATIONS SECTION
and file A FORMAL COMPLAINT WITH THEM, they're familiar with the company already!