PHARMAZONE FULFILLMENT Those SOB's hit me right in the insecurity department, where I'm most vulnerable... SCOTTSDALE Arizona
Like anyone else reading this, I fell for the same scam. I was lured in by the "guarentee." It was total crap.
When my account was automaticly charged another 60 bucks, I called, expressed my rage, and was assured that if I just returned the package, with a special number code written on it, that my account would be credited. It wasn't.
I called back, then they said that I didn't pay the postage, that they would never recieve the product back, and that I would never get my money back.
Shame on me. I fell for it too. Lesson learned, they hard way.
Brandy
Boise, Idaho
U.S.A.
1 Updates & Rebuttals
Phsucks
Scottsdale,Arizona,
U.S.A.
rip off
#2UPDATE EX-employee responds
Sat, January 10, 2009
Hi Brandy,
I am so sorry to hear about the bad experience you have had with Stimul-X. Unfortunately, that is what happens to every customer. I used to be employeed with Stimul-X for 6 months in their Scottsdale Call Center.
I guarantee their company is a complete fraud. You probably thought that you had a 10 Day Trial with the product, if they even told you about it when you placed your order. Think again, they have their computers set to send the next product to you on the 9th day. And, when you call they tell their CSR's to make up and alter the dates that you really placed your order.
So you got past that part, now you want to mail the product back. DON'T BOTHER. They will never issue you the refund of $33.33 or $39.32 or $40.46 that they promised. They just wait until they get too many chargebacks on one credit card provider and ditch that one and switch to another.
Now, they want you to keep the product for a credit of $12, $14, $16, $20, or $24. Understand that those employees get paid a commission from the hard earned money you were charged for this product if you agree to keep that product.
So you declined that and now they are telling you that they will play the recording from when you placed your initial (FREE) order. For one, they don't even have that recording, it never existed and you NEVER CONSENTED TO A 10 DAY TRIAL.
Simply thank them for their time, haha, and hang up. Then immediately call your credit card provider (VISA, MC, AMEX) and inform them that the only charge you authorized was for $9.41 for the sample order and that you never authorized $48.73, $49.87 or whatever other new amount they have come up with. You will DEFINITELY GET YOUR MONEY BACK and you don't have to deal with these people anymore.
And when finished with that and if you have time please contact the Arizona Attorney General's Office @
1275 W. Washington Street
Phoenix, AZ 85007
ATTN: CRIMINAL DIVISION, SPECIAL INVESTIGATIONS SECTION
and file A FORMAL COMPLAINT WITH THEM, they're familiar with the company already!