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  • Report:  #283382

Complaint Review: Pharmazone Fulfillment. Viapren Products

Pharmazone Fulfillment. Viapren/Viapven Products Company did not make good its promise to refund after I have returned the products Phoenix Arizona

  • Reported By:
    San Diego California
  • Submitted:
    Wed, November 07, 2007
  • Updated:
    Wed, November 07, 2007
  • Pharmazone Fulfillment. Viapren Products
    7000 N 16th St STE 120-454
    Phoenix, Arizona
    U.S.A.
  • Phone:
    800-770-8158
  • Category:

A company promoted a sexual enhancement product called Viapren in the Daily Tribune and promised to deliver free samples if you call 1 888 253 7541.
I called and the lady by the name of Kimberly got my address and credit card no (for the shipping) and referrred me to telephone No 1800 770 8158 and said I have to call that number within if I wish to cancel succeeding shipments after I received the free samples but to my surprise the second shipment arrived two days after I received the free samples and I was charged $48.73 on my credit card.

I called 1800 770 8158 to complain and the lady on the other line said I will get a refund once I return the product. I returned the product on Oct 22 via UPS and I paid for the shipping. After about three follow ups, the phone just keeps on ringing and sometimes a lady will answer but will cut off the line pretending she cannot hear my voice.

Philip
San Diego, California
U.S.A.

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