Complaint Review: Phatcampus.com

i ordered a book from phatcampus.com, never recieved the book. the customer service phone number never gets answered, no email replies. their web site doesnt even function anymore, let alone the tracking link they provided. they billed my credit card, here's a copy of conformation of billing:

Dear Chris,

Thank you for your order.
A brief summary of your order is below.
Please feel free to contact us if you have any questions.
============
Order Summary
============
Order Number: 44366

Order Total:
----------------
Merchandise Total: $9.00
Discounts: $0.00
Sub-Total: $9.00
Local Tax: $0.00
State/Province Tax: $0.63
Country Tax: $0.00
Shipping: $16.85
Handling: $0.00
Order Total: $26.48
Gift Certificate: $0.00
Grand Total: $26.48

Billing Information:
------------------------
Name: ...............
Company:
Address1: .......................
Address2:
City: ..............................
Country: US
Phone: ...........................
Fax: None
E-Mail Address: ...............................
Payment Method: Credit Card

Products and Shipping Information:
----------------------------------------------

Name: .........................
Company:
Address1: ............................
Address2:
City: ...................................
Country: US
Phone: ....................
Fax: None
E-Mail Address: ......................
Shipping Method: USPS Priority Mail

These products will be shipped to the above address:

1. Product ID: 0534420389-New
Product Name: FIRST CRSE.IN DIFF.EQUAT.W/MODEL..-W/CD EDITON: 8th Edition
Attributes (if any):
Price: $9.00
Quantity: 1




Click below for order tracking information:
http://www.phatcampus.com/OrderDetail.aspx?OrderID=64197

Thank you for your purchase. We look forward to serving all of your college textbook needs. Use this code (CEMC0606PC) on your next purchase at PhatCampus.com and save an additional $5 on orders of $50 or more. Offer ends soon and cannot be combined with any other offers.

Did you know that PhatCampus.com can now buy back your book at the end of the semester? Why wait in line at the bookstore to receive less for your book? Go to www.phatcampus.com and click on the textbook buyback link to save time and earn more money.


DO NOT ORDER THROUGH THEM THEY ARE A RIPOFF, SOMEONE SHOULD FILE A CLASS ACTION LAWSUIT, THEY ARE ROBBING COLLEGE STUDENTS.

Chris
Orangevale, California
U.S.A.