Phatcampus.com ripoff Miami Lakes Florida
I ordered a book on 8/27/06; charged to my Visa on 8/28/06. Website never indicated shipping information, no response to several e-mails, and voice-mail on toll free number indicated "mailbox full" on several call attempts. Needed book immediately, therefore cancelled order on 8/30/06 due to no response. Ups attempted delivery on 8/31/06; I refused. Phatcampus (Phatcampus advised me of shipping information later the same day. They have issued $3.60 ($8.38 difference) to my charge card. I am currently disputing and am suppling credit card company with copies of all e-mail communicaitons.
Kathy
Troy, Missouri
U.S.A.
2 Updates & Rebuttals
Kathy
Troy,Missouri,
U.S.A.
Problem resolved
#3Author of original report
Wed, October 04, 2006
I received a prompt response and refund against my Visa account for the book I returned to PhatCampus. This response would have been posted at an earlier date, however, I am a college student and have not been able to promptly post this reply as I should have done. Since the problem I have encountered has been resolved to my satisfation, I will not hesitate to order from this company in the future.
Kathy
Troy, MO
USA
Rick
Miami Lakes,Florida,
U.S.A.
Phat Campus Response
#3UPDATE Employee
Fri, September 22, 2006
Kathy,
Please send me your order number to rrues@phatcampus.com and I will be happy to assist you in any way that I can.
Thank you,
Rick Rues
PhatCampus.com