Complaint Review: Phenom health

 This company lures you in through fake gifts for participation in surveys and then when asked to pay for shipping, you start getting charged for monthly fees. I was contacted by the company and I directly asked if there was an additional fee and after beating around the bush they admitted it and I told them to cancel everything, including the free trial. Three days later I get an email stating my product was shipped and now after calling the company, my only option according to them is to ship it back or pay more money and keep it when cancelling. So I have to ship back a product to a foreign company, that I didn't want in the first place and was only interested in based on the false pretenses under which I agreed to a shipping charge only.