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  • Report:  #282962

Complaint Review: Philips And Burns

Philips And Burns Harassment and Insulting Behavior--and I'm not even one of their customers! Buffalo New York

  • Reported By:
    Grundy Virginia
  • Submitted:
    Mon, November 05, 2007
  • Updated:
    Mon, October 06, 2008
  • Philips And Burns
    461 Ellicott St., 3rd Floor
    Buffalo, New York
    U.S.A.
  • Phone:
    800-840-9166
  • Category:

I am a law student and just got a new number. One of this company's customers had the phone line before me so this company has been calling for her. An employee verbally harassed me even after I informed him that I was not the party he was seeking.

He told me that, regardless of who I was, he would be calling me every morning at 8 am and then hung up. I called him back multiple times asking what business he worked for and to speak to a supervisor and was told "it doesn't matter" and "no". He threatened ME with a harassment suit (that's not going to work) and wanted my information without telling me who he was.

I was hung up on repeatedly and still do not have confirmation that this employee will not continue to make calls and harass. PLEASE DO NOT do business with this company unless you wish to receive phone calls like this; I can only assume how they would have talked to me if I was the party they were actually seeking.

I am calling later today to make a formal complaint to the office, but I don't know what good this will do. I am also researching into what better business bureau can do about this company. Please be careful with any dealings involving Philips and Burns. I would love to hear from anyone with any information or complaints.

Christy
Grundy, Virginia
U.S.A.

1 Updates & Rebuttals


Steph

Minor Hill,
Tennessee,
U.S.A.

Next time they if you have a hold button on your phone use it

#2Consumer Comment

Mon, October 06, 2008

The next time these folks call and you answer it don't say anything press the hold button on your phone then find a way to block thier number from calling yours or you can change it and have it unlisted

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