Print the value of index0
  • Report:  #1421671

Complaint Review: Philly Auto

Philly Auto Robert Thompson Sold Me Lemon Philadelphia Pennsylvania

  • Reported By:
    Kyle — Drexel Hill Pennsylvania United States
  • Submitted:
    Sun, January 07, 2018
  • Updated:
    Mon, January 08, 2018

They sold me a lemon they knew the car they sold me had oil consumption problems before selling it to me. They have a third party car certification system called NIADA which is a scam they state that they do a 130 point inspection which they did not do to my car because it has an oil consumption problem. They sold me a 2015 Dodge dart with only 26,000 miles on it after two weeks it started stalling when it came to a complete stop and one day it stalled and would not start again so I had to have it towed in the middle of a congested intersection the mechanic concluded it was 4 quarts low on oil, but had no leaks so we fingered out that it had to be burning oil. I called NIADA because Philly Auto told me every NIADA certified car comes with a 10 year 100,000 mile warranty and they told me we are not covering it because it was a pr-existing condition what ever that means what a scam and that I needed to talk to Philly Auto so I go back to Philly Auto and was treated with extreme arrogance by there manager Robert Thompson and he told me that the oil consumption problem was not a "Philly Auto Thing" . Well it is a Philly Auto thing because they sold me a certified used car and the problem should have been found and that car should of never of left there lot I have filed a complaint with the Better Business Bureau and have contacted the attorney generals office to tell them about there fraudulent practices.

On another note I have been networking with other Philly Auto customers that they screwed over and found out they are illegally charging a commission on BMW's that they sell lying to customers telling them they need to pay BMW a commission for every BMW they sell not true and BMW has been notified and is going after them. STAY AWAY FROM THIS PLACE

1 Updates & Rebuttals


coast

United States

Questions

#2Consumer Comment

Mon, January 08, 2018

How did the vehicle perform after you topped off the oil level? Why did you continue to operate the vehicle with the oil pressure warning light on? Did you check the oil level after purchase to ensure it had the proper amount of oil in the reservoir? Do you have written verification that the vehicle passed the 130-point inspection or just verification that the vehicle was tested? Performing the test and passing the test are two different things. 

Respond to this Report!