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  • Report:  #1216589

Complaint Review: phoenix down corp

phoenix down corp Did not last a month!!! Totowa New Jersey

  • Reported By:
    ConeyIslandJoel — Brooklyn New York USA
  • Submitted:
    Wed, March 18, 2015
  • Updated:
    Wed, March 18, 2015
  • phoenix down corp
    85 Route 46 Weat
    Totowa, New Jersey
    USA
  • Phone:
    973-812-8100
  • Category:

I purchased a full-size mattress pad (Cynthia Rowley label July2013 delivery on the tag) about a year ago. I just started using it recently,and after just 1 month the entire bottom polyester covering is peeling and shredding allowing the polyester filling to come out. Was this product defective? Now I won't even be able to launder it (ever!) since it's already coming apart!! What a piece of junk!! When I contacted customer service, they said I had to ship it back to them if I want replacement. What-- spend $25 or so to ship back a pad? I'd rather buy a pad from another (more reputable) manufacturer!

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