Complaint Review: Phoenix Engines Rebuilders

Ordered a complete Engine from Phoenix Engine Rebuilders in 11-2010. Engine arrived and was installed as per Instruction. Everything was torqued as per the instructions. From the beginning we had issues with the engine. Could not get the engine to run at the recommended timing. . We continued to try to work with the engine anyway. Second month, the manifold started leaking. Called Customer service and was told that it happens and was sent another Gasket for replacement. A few months later noise was comming from the engine. Upon inspection, we noticed two rockers sitting at a angle. Reported to Phoenix engines. Was contacted a few days later. Randy, the warrenty manager mailed a BOX OF ASSORTED rockers. Was told to pick the one that suited us. We sent them a bill for the repair. Bill was refused because we didnt have the old part. Was asked to ship back the ASSORTED rockers as well. Last week, Sept 9 2011  engine started to make more noise. Took the car to a Hotrod mechanic. Here were the findings. 5 rods were damaged.  majority of the Rockers had Pitting and Rust in the rod contact holes. Contacted Larry who was my service rep. Reported the problem. Was told that Randy, the warranty manager would contact me. Never heard from him. Went to kragen and bought new hardened rods and new rockers. Car runs. The general census is that there is something seriously wrong with the geometry of the cam. If phoenix engines had any sense they would make it right from the beginning because we actually buy a lot of engines for the classic cars that we restore. Please do not waste your money with these guys. They talk well, but it just a hustle.