Phoenix Remanufactured Transmissions, Phoenix Hard Parts I canceled my order and now I can't get a refund Phoenix Arizona
I had purchased a transmission from Phoenix remanufactured Transmissions on 04/03/2006. Due to needing to pay medical bills I canceled the order on 04/10/2006, which was before the transmission was delivered. The cancellation fee of 20% of the cost of the transmission was agreed upon with Matt and approved by Frank (the owner)
$950.00 for transmission
$550.00 for core charges
I was told the money $1310.00 would be transferred directly into the account in 3 to 4 days. After 10 days I called back to see why the money hadn't been transferred, I was not able to talk to Matt and was transferred to D.J. who said he would take care of it and that the money would be in the account in 4 to 5 days. On 04/04/2006 I called and talked to D.J. he said there was nothing he could do about it and transferred me to Matt, so I left another message for Matt none of witch have ever been answered or returned.
Bart
glendale, Arizona
U.S.A.
1 Updates & Rebuttals
Bart
glendale,Arizona,
U.S.A.
Phoenix Remanufactured Transmissions
#2Author of original report
Tue, May 09, 2006
These guys are great, I accidentally posted this as I had not realized that Phoenix Remanufactured Transmissions had my refund check awaiting my pickup at their office. I am sorry for the negative post I left about them. These guys are terrific to work with and I wish that I had went down to their facility prior to my posting. This company is the furthest thing from a Rip Off, and they do not deserve the negative posts that are on this website. I guess that it is difficult to make everyone happy, especially when you are such a large company as they are. I have been to their facility and seen firsthand how large they are and how they remanufacture their transmissions. These guys are top notch and build a VERY high quality product. I wish that I hadn't sold my truck so soon, as I would have loved to have installed one of their transmissions in it.