Complaint Review: PHOENIX TRANSPORTATION SERVICES INC.

Company: PHOENIX TRANSPORTATION SERVICES, INC.

WEB: http://www.phoenixtransportationservices.com

PHONE: Erika (844)305-6153  EXT. (702)940-7981  /  Mark Samson (702)490-7900

I paid a deposit of $100 in advance (Dec 13) and set an appointment on 19 as moving date but they didn't show up.

I called and texted many times on the day, however, they kept ignoring.

What was weird is that Erica who is the rep said that 17 or 18 would be the best for pickup and we agreed to set the appointment on 18  but the manager, Mark texted me just 2 days before the moving date that the appointment is actually on 19.  I was confused. 

Also Mark called me on 13 that they could not proceed with my credit card which had no problem and asked my debit card instead to get the money immediately.

I got their estimate but contract sheet. I thought they needed to check my items on the moving date and then would like to have an agreement with signature.