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  • Report:  #294405

Complaint Review: Kilby Group PhoneShark

PhoneShark / Kilby Group, PhoneShark took my info including bank card and never returned a pin number Atlantic Beach Florida

  • Reported By:
    Cambridge Massachusetts
  • Submitted:
    Wed, December 26, 2007
  • Updated:
    Thu, December 27, 2007
  • Kilby Group ,PhoneShark
    POB 330339
    Atlantic Beach, Florida
    U.S.A.
  • Phone:
    800-427 0311
  • Category:

This site claims to need confidential personal and financial information in order to "verify" your account, they specifically state that it is "for your enhanced security" and "to prevent fraud" but they in fact NEVER sent me a phone card or pin number (they claim "instant pin number delivered to your email") and their phone is only an automated system that loops around through different recordings.

PhoneShark follows exactly the same pattern as does BlackstoneOnLine, through whom I also tried to buy a calling card (unsuccessfully, alas). All such services must be tried for wrongful advertising, misrepresentation of service, and fraudulent use of personal data.

Nico - wishing harmony!
Cambridge, Massachusetts
U.S.A.

1 Updates & Rebuttals


Nico - wishing harmony!

Cambridge,
Massachusetts,
U.S.A.

CANCEL my complaint

#2Author of original report

Thu, December 27, 2007

I finally got an email with a PIN code that appears to work. Fingers crossed, hoping for the best - that I was overly impatient with the company. If you don't read anything further from me, I guess it means you too can trust PhoneShark, albeit a tad slower than they claim...

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