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  • Report:  #730458

Complaint Review: Photon VPS

Photon VPS Yard VPS Photon VPS Sucks Walnut, California Internet

  • Reported By:
    Anonymous — Private Town Indiana USA
  • Submitted:
    Wed, May 18, 2011
  • Updated:
    Sat, July 30, 2011

Don't use. They overload the servers. My newer provider is 500% provider. They make excuses. They close many tickets and never fix the actually problem. The xen and the openvz is pathetic. My server doesn't need optimization since it's just fine elsewhere.

1 Updates & Rebuttals


Michael

Dordrecht,
Netherlands

Empty Promises

#2Consumer Comment

Sat, July 30, 2011

My experience with PhotonVPS is also very disappointing. I asked them to create a simple VPS account for me. The promised me to created it before weekend, so that I can setup it for use next Monday.

Here the log of events:
--------------------start log-----------------------
Me:
Is it possible that the preparation of my VPS is done before weekend? I want to make use of it from Monday.

PhotonVPS(Mike Pan):
Hello,

Yes ! We will create your vps before week-end and we'll get back to you vps creation welcome mail.

Me:

Dear support,
Quote: "Yes ! We will create your vps before week-end and we'll get back to you vps creation welcome mail."
No mail received about the VPS. I had hoped i could start setting up already.

PhotonVPS (Jeff Molan):
hello

you will get welcome email in next 2 hrs
thank you for your patience
--------------------end log-----------------------

Till now nothing has been done. Of course I have already paid their invoice. I hope this is only a glitch, and it will be fixed the next days :-((



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